Vyana Admin
Custom-built clinic management platform handling appointments, billing, patient records, and role-based operations across multiple centers.
The Challenge
Vyana's multi-center physiotherapy operations demanded a management system tailored to their clinical and administrative workflows. Off-the-shelf solutions couldn't handle their specific requirements — variable appointment durations, session-based billing with package management, strict patient data privacy, and granular role-based access across 7 distinct staff roles.
Our Approach
- 1
Designed a granular role-based access architecture with 7 permission levels — every data query, API endpoint, and interface element filtered by role
- 2
Built an appointment slot engine supporting variable durations, recurring schedules, and atomic conflict prevention under concurrent booking load
- 3
Engineered an atomic billing system handling session deductions, package expiry, partial refunds, credit notes, and revenue reporting with full data integrity
- 4
Implemented strict data privacy controls with complete audit trails and zero-log policies for sensitive patient information
- 5
Created role-adaptive interfaces — each staff role sees a purpose-built view with only the tools and data relevant to their function
What We Delivered
- Centralized operations dashboard with multi-center management
- Intelligent appointment scheduling engine with conflict prevention
- Comprehensive billing and revenue management system
- Patient records platform with clinical documentation support
- Role-adaptive staff interfaces for 7 distinct permission levels
- Complete audit trail and compliance infrastructure
Results & Impact
Platform Preview
“Our clinic operations were transformed overnight. The role-based system means every staff member sees exactly what they need — nothing more, nothing less. Billing errors dropped to near zero.”
Dr. Priya S.
Director, Vyana Physiotherapy
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